Question about delivery times? (COVID-19)
There are currently minor delays in delivery to selected regions, but the vast majority remains unaffected. Please don’t mail/phone unless it’s absolutely critical. Thanks for your patience and understanding!

Customer Service - Contact us

For questions about an order or for more information about our products.

FAQ | FREQUENTLY ASKED QUESTIONS

>> Choose

Send a message

Trustpilot

*We will only use your data to respond to your message. Read our Privacy Policy

Complaints

If you have a complaint about our products or our service, please contact us. We will send you a substantive response within 14 days. In case you do not agree with the way your complaint was handled or the solution that was offered you can send a complaint to the arbitration committee through the European ODR platform (https://ec.europa.eu/consumers/odr).

Of course your information is safe with us. Read more about it in our Privacy Policy.

Information about Zamnesia

Nieuwezijds Voorburgwal 101-3 (*)
1012 RG Amsterdam
The Netherlands
CoC: 54983045
VAT: NL851516166B01
T: +31 (0)20-722 07 18
(*) This address houses our main office.
Purchases or transactions are not possible at this location (no visitors, no sales and no physical shop).