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Complaints

If you have a complaint about our products or our service, please contact us. We will send you a substantive response within 14 days. In case you do not agree with the way your complaint was handled or the solution that was offered you can send a complaint to the arbitration committee through the European ODR platform (https://ec.europa.eu/consumers/odr).

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Information about Zamnesia

Nieuwezijds Voorburgwal 101-3 (*)
1012 RG Amsterdam
The Netherlands
CoC: 54983045
VAT: NL851516166B01
T: +31 (0)20-722 07 18
(*) This address houses our main office.
Purchases or transactions are not possible at this location (no visitors, no sales and no physical shop).