Payment Methods

Payment Methods

There are a number of payment options available on Zamnesia, all of which are guaranteed to be both discreet and secure. Whichever method you choose, Zamnesia ensures payment is easy, straightforward, and always conducted within the secure environment facilitated by our payment service provider.


CREDIT CARD 

CREDIT CARD

We are able to accept a large selection of credit cards, but unfortunately, not all of them.

Should your payment fail the first time, you will automatically be redirected to a second payment page on which you can try again. If this doesn’t work either, you can try once more by choosing “re-order” in your order history

In the unlikely event that your card still isn't accepted on the second attempt, we kindly ask you to choose a different payment method instead.

Please note that we do charge a small fee for payment by credit card. Furthermore, it’s possible that your bank charges you another small fee. This is something we cannot influence.


IDEAL, GIROPAY, BANCONTACT/MISTER CASH, EPS ÜBERWEISUNG AND PRZELEWY24

These payment methods offer a very simple way to pay for Zamnesia products that is both safe and anonymous. Simply place your order and you will be redirected to our provider's payment page. The payment service provider's name is the name that will appear on your bank statement.


BANK TRANSFER

BANK TRANSFER

You can also pay by bank transfer. After you place an order, you will receive an e-mail with our banking details:

Remember to mention your order number in the payment reference!

UK customers who don't want to be charged excessive bank fees also have the option to pay with Global Web Pay. Please don’t forget to mention your order number in the GlobalWebPay payment reference!


ZAMNESIA GIFT CARDS

You can pay for your order using the Zamnesia Gift Card. Gift cards can be easily purchased on our website and are available in the following amounts: €10, €25, €50 and €100.

After purchasing a Zamnesia Gift Card, you’ll receive an e-mail with the gift card attached as a PDF file. A PDF format gives you the option to print the gift card if you want to give it to somebody else.

When you select “Pay using Zamnesia Gift Card” during check-out, you can use the code that can be found on the PDF to redeem your gifted value.


How to place an order at Zamnesia

Step 1: Go to the product page of the item you wish to order. If applicable, select the desired variety, and choose the quantity to be added to your shopping cart.

Step 2: Click the “add to cart” button. In the pop-up that comes up, you can change the chosen variety and quantity if necessary. Click the “continue shopping” button if you want to continue browsing. If you’re ready to order, click the “checkout” button.

Step 3: On the Shopping Cart page, you can verify if your cart contains the correct products in the correct quantities. It’s also possible to change the quantity and/or remove items from your cart. If you have a voucher code, it can also be added at this point in the “voucher code” field. Click “continue shopping” if you want to go back to the webshop to add more items to your cart. Click “checkout” to continue with the ordering process.

Step 4: Log in to your Zamnesia account. If you don’t have one yet, you can create one here.

Step 5: Choose a delivery and billing address.

Step 6: Choose your delivery method. You can choose home delivery, or you can choose to have your parcel delivered at a pick-up point (Netherlands, Belgium, France, Spain, and UK only). A pick-up point can be selected by means of a pop-up map which shows the closest available points based on your postal code or city.

Step 7: Choose your payment method.

Step 8: A final summary of the order will be shown. You can check your delivery and billing address, delivery method, and payment method here. If everything is correct, click “confirm” to place your order. If you chose to use a direct payment method (e.g. credit card), you will be redirected to the payment page. If you chose an indirect payment method (e.g. bank transfer), the instructions for this payment method will be displayed on the next page. You’ll also receive an email with these instructions. In either case, you’ll receive a separate order confirmation email as well.