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Complaints

If you have a complaint about our products or our service, please contact us using our contact form on this page. Alternatively you can give us a call at the following telephone number: +31 (0)20 722 07 18. We will send you a substantive response within 72 hours. In case you do not agree with the way your complaint was handled or the solution that was offered you can send a complaint to the arbitration committee through the European ODR platform (https://ec.europa.eu/consumers/odr).

Of course your information is safe with us. Read more about it in our Privacy Policy.

Information About Zamnesia

Nieuwezijds Voorburgwal 101-3 (*)
1012 RG Amsterdam
The Netherlands
CoC: 54983045
VAT: NL851516166B01
(*) This address houses our main office.
Purchases or transactions are not possible at this location (no visitors, no sales and no physical shop).